Here are 12 points I gathered from changing webhosts and moving websites.
1) If you are not a huge corporation, don’t pay large sums of money getting your domain and webhosting from webhosts who handle large accounts.
MyMomsBest’s previous webhost handles HSBC, BMW and others big companies’ accounts. Therefore, the webhosting fee was high. However, the webhosts are rather generous and kind towards my cause and provided me at discounted rate.
2) Besides the disadvantage of higher costs, remember that you are dealing with well-trained support staffs who manage different departments. Sometimes, I feel like a small fart asking a giant a silly question. These staffs are all very polite, prompt and efficient. However, I still feel intimidated opening support tickets and making sure I got my question phrased properly and directed to the right person.
3) Webhosting fees differs greatly. It can cost you only RM100 or some even charge RM400 per year. You will be baffled because there are many hidden potholes there. If you are new to the scene and unsure what is domain, webhosting, diskspace, bandwith, MB, perl, mysQl, bla bla bla, GB, then find someone you can trust and get the person to explain to you. (ahem, I am very clever now).
4) Do not fall for ‘Pay for 1 year, get two years free’ or any outlandish cheap offers. Do not be greedy with, get 5 more persons to join and you get free. These seems dubious offers to me. Do not fall for 2GB diskspace when you do not even need that amount of space.
5) Ask where the server is located. Is it in some far away country where you have absolutely no control? Is it in Malaysia? Open your ears and try to find out which is better.
6) Mix around the forums available in Malaysia and at least get to know a few people. Avoid attempts to get cheap offers over the internet as you may never see your site up and your money disappears. Buy local.
7) Preferably, your potential webhost is not someone who bears only a nickname. Or rant incessantly in his blog about bad hair days or bad neighbours.
8) Find someone who is prompt in responding to your quotations and queries.
9) Find someone professional who deals with you in a systematic way and can communicate in layman language rather than technical lingo.
10) Find someone who is not over eager to close the deal.
11) Make sure you list down everything you want and get the confirmation from your potential webhost.
12) Observe and see that the webhost have acquaintances with other people you know. This way, you have a better assurance that he/she will not disappear overnight or not available if your site runs into problem.
How I choose my webhost?
1) I ask for some assitance in Malaysian Bloggers;
2) A few responded to me but one stands out because he is more proactive and analyse the problems and offer a solution;
3) He has been very prompt in handling the moving, installation and upgrading of all the necessary stuffs like phpBB, SM board, Mambo CMS, moving 3 domains, 1 WP and trimming the diskspace;
4) Though his price is not the cheapest, I decided to give it a go because for the kind of service, I do not mind paying.
5) I prefer to deal with one person than a dozen of staffs.
Hahaha, if he screws up, I can easily hire Ah Longs and pour red paint and black dog’s blood on his doorstep as we are on the same island. (Just joking)
Anyone wants to ask more questions on webhosting? Explain in easy to understand language. Just shoot.